> ## Documentation Index
> Fetch the complete documentation index at: https://docs.intellixent.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Purchasing & Managing

> Purchase, provision, and manage phone numbers for your AI assistants — including custom provisioning for numbers not listed on the platform.

## Getting a number

<Steps>
  <Step title="Check the platform">
    If the number you want is listed in the DialogBot dashboard, you can rent it instantly. Browse available numbers under **Phone Numbers** and select one to purchase.
  </Step>

  <Step title="Request custom provisioning (if not listed)">
    If you don't see the number or region you need, contact DialogBot support via the in-app chat widget. The team will:

    * Source the number through carrier partners
    * Let you know which documents are required based on your country
    * Provide the final monthly cost once the number is ready

    Custom provisioning typically takes **1–3 business days**.
  </Step>

  <Step title="Assign the number to an assistant">
    After purchase, assign your new number to an AI assistant so it can handle inbound calls and outbound campaigns. See [Assigning numbers to assistants](/ai-assistants/assistant-configuration).
  </Step>
</Steps>

<Tip>
  After purchasing a number, remember to assign it to an AI assistant — a number that isn't assigned won't route any calls.
</Tip>

## Pricing

Monthly rental fees vary by country, number type, and local telecom regulations. Typical costs:

| Region        | Approximate monthly cost      |
| ------------- | ----------------------------- |
| US / Canada   | \~\$3.99                      |
| UK            | \~£3.00                       |
| EU countries  | €3–€5 (higher for toll-free)  |
| Other regions | \$3+ depending on local taxes |

<Note>
  These are indicative prices. Your final cost will be confirmed before you complete a purchase, particularly for custom-provisioned numbers where pricing may differ.
</Note>

### Documentation requirements

Some countries require identity or business verification before a number can be rented:

* **Business registration** — Required in countries like France, Germany, and Italy, which require a local address or company registration.
* **Government-issued ID** — Some carriers require ID proof for individuals.

The DialogBot team will request any required documents during custom provisioning.

### Additional fees

* Toll-free numbers and numbers in certain regions carry higher monthly costs.
* Per-minute call charges apply based on destination and call direction.
* If you are using SIP integration or Caller ID verification, there is no monthly rental fee, but usage costs may still apply.

For a full breakdown of usage pricing, see the [Costs & Pricing](/getting-started/understanding-billing) page.

## After purchase

Once your number is active, you can:

* **Assign it to an AI assistant** for inbound call handling
* **Use it as Caller ID** for outbound campaigns
* **Monitor usage and costs** from the Phone Numbers section of your dashboard

## Managing existing numbers

View all your numbers in the **Phone Numbers** section. From there you can:

* Check the status of each number
* Reassign numbers between assistants
* Release numbers you no longer need

## Next steps

* [Assign a number to an assistant](/ai-assistants/assistant-configuration)
* [Review number types](/phone-numbers/types) to understand your options