Returns detailed information about a specific call belonging to the authenticated user.
Endpoint
GET /user/calls/{id}
Path parameters
Unique identifier of the call.
Response
Unique identifier of the call.
Name of the assistant that handled the call.
Name of the campaign the call belongs to, if applicable.
Call type: inbound, outbound, or web.
Call duration in seconds.
Phone number used by the assistant.
Phone number of the client.
Final status of the call.
Full transcript of the conversation.
Variables collected during the call.
Post-call evaluation data.
Response from configured webhooks.
Carrier cost for the call in USD.
Total cost of the call in USD.
Who answered: human, machine, or unknown.
URL to the call recording, if available and enabled.
Timestamp when the call was created.
Timestamp when the call was last updated.
Example
curl -X GET "https://portal.intellixent.ai/api/user/calls/123" \
-H "Authorization: Bearer YOUR_API_KEY"
{
"id": 123,
"assistant_name": "Sales Assistant",
"campaign_name": "Q4 Outreach Campaign",
"type": "outbound",
"duration": 245,
"assistant_phone_number": "+1234567890",
"client_phone_number": "+1987654321",
"status": "completed",
"transcript": "Hello, this is Sarah from Intellixent. How are you doing today?...",
"variables": {
"customer_name": "John Smith",
"interest_level": "high",
"follow_up_date": "2025-08-15"
},
"evaluation": {
"sentiment": "positive",
"outcome": "qualified_lead",
"score": 8.5
},
"webhook_response": {
"status": "success",
"data": {
"crm_contact_id": "abc123"
}
},
"carrier_cost": 0.02,
"total_cost": 0.025,
"answered_by": "human",
"recording_url": "https://portal.intellixent.ai/recordings/calls/123.mp3",
"created_at": "2025-08-04 14:30:00",
"updated_at": "2025-08-04 14:34:05"
}
{
"message": "Call not found"
}