Get call

Returns detailed information about a specific call belonging to the authenticated user.

Endpoint

GET /user/calls/{id}

Path parameters

integer

required

Unique identifier of the call.

Response

integer

Unique identifier of the call.

string

Name of the assistant that handled the call.

string

Name of the campaign the call belongs to, if applicable.

string

Call type: inbound, outbound, or web.

integer

Call duration in seconds.

string

Phone number used by the assistant.

string

Phone number of the client.

string

Final status of the call.

string

Full transcript of the conversation.

object

Variables collected during the call.

object

Post-call evaluation data.

object

Response from configured webhooks.

number

Carrier cost for the call in USD.

number

Total cost of the call in USD.

string

Who answered: human, machine, or unknown.

string

URL to the call recording, if available and enabled.

string

Timestamp when the call was created.

string

Timestamp when the call was last updated.

Example

curl -X GET "https://portal.intellixent.ai/api/user/calls/123" \
  -H "Authorization: Bearer YOUR_API_KEY"

const response = await fetch('https://portal.intellixent.ai/api/user/calls/123', {
  headers: { 'Authorization': 'Bearer YOUR_API_KEY' }
});

const call = await response.json();
console.log(call.status, call.transcript);

200 Response

{
  "id": 123,
  "assistant_name": "Sales Assistant",
  "campaign_name": "Q4 Outreach Campaign",
  "type": "outbound",
  "duration": 245,
  "assistant_phone_number": "+1234567890",
  "client_phone_number": "+1987654321",
  "status": "completed",
  "transcript": "Hello, this is Sarah from Intellixent. How are you doing today?...",
  "variables": {
    "customer_name": "John Smith",
    "interest_level": "high",
    "follow_up_date": "2025-08-15"
  },
  "evaluation": {
    "sentiment": "positive",
    "outcome": "qualified_lead",
    "score": 8.5
  },
  "webhook_response": {
    "status": "success",
    "data": {
      "crm_contact_id": "abc123"
    }
  },
  "carrier_cost": 0.02,
  "total_cost": 0.025,
  "answered_by": "human",
  "recording_url": "https://portal.intellixent.ai/recordings/calls/123.mp3",
  "created_at": "2025-08-04 14:30:00",
  "updated_at": "2025-08-04 14:34:05"
}

404 Not found

{
  "message": "Call not found"
}

Overview

Assistants

Calls

Campaigns & Leads

Conversations

Messaging

Phone Numbers

Knowledge & Tools

Webhooks

Endpoint

Path parameters

Response

Example

​Endpoint

​Path parameters

​Response

​Example

Endpoint

Path parameters

Response

Example