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Every time a published flow runs, DialogBot records the execution as a run. You can inspect any run to see exactly what happened at each step — whether it succeeded, what data it received, and what it returned.

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Viewing a run

1

Open the Runs view

Go to the Dashboard and click Runs in the left sidebar.
2

Find the run

Locate the run you want to inspect. You can filter by flow name, date, or status.
3

Open the run details

Click the run to open it. The flow builder displays in view-only mode, showing the same steps you built, with execution status indicators on each step.
4

Inspect step output

Click any step to open the Run Details panel. This panel shows the exact input the step received and the output it produced (or the error it returned).

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Reading run status

Each step displays a status icon when you view a run:

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Diagnosing failures

When a step shows ❌, open its Run Details panel and check:
  • Input — confirm the data passed into the step was what you expected. A missing or malformed value from an upstream step is a common cause of failures.
  • Error message — the error returned by the action or external service. This often points directly to the problem (for example, a missing required field or an authentication error).
If the input data looks wrong, trace it back to the step that produced it. You may need to update how an upstream step maps its output, or re-test it to regenerate accurate sample data.
Runs are recorded only for published flows. If you are testing a draft and a trigger fires, no run is recorded.